Delete your account
This page explains how to have your QMOS account and related data deleted. It applies to the platform at app.qmos.nl and the QMOS mobile app.
QMOS accounts are created by the organisation you work for or with. That is why you do not delete your account in the app itself, but by sending a request.
How to request deletion
- Through your organisation: ask your organisation's administrator to delete your account. They can do this directly in QMOS.
- Through us: send an email to info@qmos.nl with the subject "Delete QMOS account". Send it from the email address of your account and name your organisation.
We check that the request really comes from you, consult your organisation where needed, and complete the request within 30 days. You get a confirmation by email.
What we delete
- your account: name, email address, phone number and role;
- your password, two-step verification and sign-in sessions;
- your conversations with the QMOS assistant, if you used it.
What may remain
- Work data that belongs to the organisation, such as reports, plannings and photos of completed work. Your name is detached from it where possible.
- Data the organisation must keep by law, for example for its accounts.
- Backups: these are overwritten automatically, the daily ones within 7 days.
More information is in our privacy policy.